Goods sold cannot be returned unless they are damaged when received. Please send photos or videos right away to our customer service team so they can look at them if you receive a broken item. We strive to provide fast and reliable delivery for all orders. Orders are processed within 2-3 business days. Delivery times vary depending on your location, but generally range from three to seven business days. We provide tracking information for all orders, allowing you to track your package's progress.